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GDPR Compliance

Last updated: December 7, 2024

EliteLoop is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) for users in the European Union.

1. Data Controller

EliteLoop acts as the data controller for personal data collected through our mobile application.

Contact: support@eliteloop.app

2. Legal Basis for Processing

We process your personal data based on:

• Consent: You consent to data processing when you create an account
• Contract: Processing is necessary to provide our services
• Legitimate Interest: To improve our services and ensure security

3. Your Rights Under GDPR

As an EU resident, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("Right to be Forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

4. Data We Collect

• Name and email address (via Apple Sign-In)
• Profile information you provide
• Location data (with your permission)
• Content you create (events, messages)
• Subscription status

5. Data Retention

We retain your personal data for as long as your account is active. Upon account deletion, your data is permanently removed within 30 days, except where required by law.

6. Data Transfers

Your data may be transferred to and processed in countries outside the EU. We ensure appropriate safeguards are in place, including Standard Contractual Clauses.

7. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for data in transit
• Encrypted data storage
• Access controls and authentication
• Regular security assessments

8. Third-Party Processors

We use the following third-party services that may process your data:

• Apple: Authentication (Apple Sign-In)
• RevenueCat: Subscription management
• Supabase: Database hosting
• Cloudinary: Image storage

9. Cookies

Our mobile application does not use cookies. Our website uses only essential cookies for functionality.

10. Children's Data

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

• Email: support@eliteloop.app
• In-app: Settings > Privacy > Request My Data
• Account deletion: Settings > Delete Account

We will respond to your request within 30 days.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your EU member state.

13. Updates

We may update this GDPR notice from time to time. Significant changes will be communicated via in-app notification or email.